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RHN SATCOM Trainer
Fort Eisenhower, GAThe Lockwood Group
The Lockwood Group is a Global Professional Services Provider established with a purpose to deliver Mission Readiness service and solution to the Department of Defense and Federal Government. Our culture is built upon a Mission Readiness vision and our six core values. We believe in customer centric service delivery with intent to uncover, understand, and solve the underlying problems of the true end customers for our services – the military (the soldier, airman, seaman and Marine) and federal service professionals.
Take the first step to "Mission Readiness" by viewing our Mission Readiness Capability video which articulates our Core Purpose: The Lockwood Group Launches Mission-Ready Capabilities Video
Lockwood Credo, Core Values and Culture
The Lockwood mission is to create an organization focused on service. We serve – each other, the soldier, our customers, our employees, our partners, our vendors, and our community. Service is at the center of our Core Values and Culture.
Our customers come first. Being responsive, professional and reliable is why we are hired. We aim to deliver on all promises, exceeding customer expectations and making certain all business decisions are made with the customer in mind.
Our employees are the face of our service. They are at the front lines working with our customers daily, and it is Lockwood’s duty to serve our employees. This means designing a culture centered around core values that inspire, retain and grow the best talent.
Our partners are fuel for our engine. Our great vendors, consultants and teaming partners combine to fuel Lockwood, ensuring we successfully deliver always. We work alongside our partners as one cohesive team.
Service to the community is important to us. We seek to volunteer, engage and support our communities through investment of time and resources.
This service mindset is what inspired company founders to embark on the journey to deliver on the promise to Lead the Way to Mission Readiness for all people we serve.
The following 6 Core Values are the foundation by which we serve:
•Ethics and Integrity
•Customer Commitment
•Team and Family Environment
•Service
•Leadership
•Positivity
If these Core Values resonate with you, we would love to have you join our team!
The Lockwood Group is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. The Lockwood Group will consider qualified applicants with criminal histories for employment in accordance with relevant laws.
The Lockwood Group is a Global Professional Services Provider established with a purpose to deliver Mission Readiness service and solution to the Department of Defense and Federal Government. Our culture is built upon a Mission Readiness vision and our six core values. We believe in customer centric service delivery with intent to uncover, understand, and solve the underlying problems of the true end customers for our services – the military (the soldier, airman, seaman and Marine) and federal service professionals.
Take the first step to "Mission Readiness" by viewing our Mission Readiness Capability video which articulates our Core Purpose: The Lockwood Group Launches Mission-Ready Capabilities Video
Overview:
The Lockwood Group currently has an opening for an RHN/THN SATCOM Trainer. This position will support the CECOM ILSC Field Modernization Division contract performing Training, Curriculum Development, New Equipment Fielding, and Cross Training on complementary systems supporting the Regional Hub Node (RHN) at Fort Eisenhower GA. Provide Functional and Technical Support on the Warfighter Information Network-Tactical (WIN-T Inc 1b) Satellite Transportable Terminal (STT), Unit Hub Satellite Terminal (UHST), Linkway Master Reference Terminal (MRT), Global Agile Integrated Transport (GAIT) and Regional Hub Node (RHN) systems.
Primary Responsibilities:
New Equipment and Field Operations Support:
- Perform an evaluation of unit equipment fielding needs and set-up RHN systems to match the fielding requirements and deployment location .
- Systems includes the following equipment: Unit Hub Node, Regional Hub Node, Global Agile Integrated Transport (GAIT), Single Shelter Switch (SSS), Joint Network Nodes (JNN), Battalion Command Post Nodes (BnCPN), Network Operations (NetOps), JNN and BnCPN Satellite Transportable Terminals (STTs), and Master Reference Terminals (MRTs).
- Initialize systems and perform an analysis of/document system malfunctions and/or integration issues to perform preventative maintenance and ensure full operational compliance of systems.
- Perform engineering assessments of new equipment and software upgrades for integration into RHN systems.
Curriculum Development:
- Will adapt training courses to SATCOM Regional Hub Node (RHN) systems operational / user / maintenance manuals to enable user certification of commercial certifications and military system certifications.
- Perform updates to RHN training curriculum to accommodate system upgrades, evolving functionality, and lessons learned from system use.
Training Services:
- Provide delivery of instruction through both field and classroom training/operation.
- Provide classroom, lab, and field instruction to system users.
- Assess students to adapt training content, methodologies, projects and group activities as well as identifying and performing student tutoring as needed.
- Provide a class evaluation documenting unresolved students issues and performance deficiencies for subsequent intervention and follow-up.
Cross Training:
- Participate in formal training and self-instruction / use on complimentary systems and protocols to increase the breadth of systems competency for training and fielding requirements.
Continuing Education:
- Continue education through self-study and other methods to maintain instructor certification status, as applicable.
- Trainers shall attend instructor qualification training or other specialized training conducted at various CONUS or OCONUS locations.
Basic Qualifications
- Bachelor's Degree with 3 or more years of experience or Military Occupation Specialty (MOS) in lieu of degree or equivalent additional directly related experience can offset the degree requirements.
- Active DoD Secret security clearance
- Experience with RHN systems operation and networking.
- Knowledge of Switching/Routing
- Knowledge of WIN-T subsystems to include: Unit Hub Node, Regional Hub Node (RHN), Single Shelter Switch (SSS), Joint Network Nodes (JNN), Battalion Command Post Nodes (BnCPN), and Satellite Transportable Terminals (STTs)
- Knowledge of Satellite Communications
- Knowledge of Communications Security
- Skilled in the set-up, troubleshooting and understanding of Virtual Machine Infrastructure (VMWare VCP-DCV), set-up, troubleshoot and understand the various WIN-T assemblages
- Skilled in the set-up, troubleshooting and understanding of NCC Operations, Linkway, Raydyne, FDMA and NCW modem operations.
- Deep understanding of networking protocols (e.g., IPSEC, DMVPN, BGP, OSPF, 802.11, QoS)
- Solid understanding of the OSI or TCP/IP model
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- Ability to travel up to 50%
Salary
- 60k to 80k
Lockwood Credo, Core Values and Culture
The Lockwood mission is to create an organization focused on service. We serve – each other, the soldier, our customers, our employees, our partners, our vendors, and our community. Service is at the center of our Core Values and Culture.
Our customers come first. Being responsive, professional and reliable is why we are hired. We aim to deliver on all promises, exceeding customer expectations and making certain all business decisions are made with the customer in mind.
Our employees are the face of our service. They are at the front lines working with our customers daily, and it is Lockwood’s duty to serve our employees. This means designing a culture centered around core values that inspire, retain and grow the best talent.
Our partners are fuel for our engine. Our great vendors, consultants and teaming partners combine to fuel Lockwood, ensuring we successfully deliver always. We work alongside our partners as one cohesive team.
Service to the community is important to us. We seek to volunteer, engage and support our communities through investment of time and resources.
This service mindset is what inspired company founders to embark on the journey to deliver on the promise to Lead the Way to Mission Readiness for all people we serve.
The following 6 Core Values are the foundation by which we serve:
•Ethics and Integrity
•Customer Commitment
•Team and Family Environment
•Service
•Leadership
•Positivity
If these Core Values resonate with you, we would love to have you join our team!
The Lockwood Group is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. The Lockwood Group will consider qualified applicants with criminal histories for employment in accordance with relevant laws.