JENM Instructor

Location: Aberdeen, MD
Date Posted: 10-18-2018
About Us
The Lockwood Group (www.thelockwoodgroupllc.com), headquartered on Aberdeen Proving Ground, is a C4ISR Engineering, Integrated Logistics and Training Services Provider helping to modernize, sustain and field C4ISR systems in support of the Warfighter.  We are a family owned Service Disabled Veteran Owned Small Business co-led by West Point graduate James T Lockwood and his son James F Lockwood

Overview
The Technical Trainer position will be responsible for executing the operational requirements of the Training Support Program under the Training Support Division (TSD), Communications and Electronics Command (CECOM) within the Joint Enterprise Network Management (JENM framework). 

Duties of the position include, but are not limited to:
  • Provide Functional and Technical Support to the diverse community of JENM communications systems. 
  • Assist in the instruction and daily maintenance of all JENM associated equipment with customers to assure accuracy.
  • Provide Onsite Briefings for all unit personnel
  • Provide Over-the-Shoulder Training support for all JENM users
  • Perform Technical Troubleshooting
  • Resolve Procedural Issues
  • Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues
  • Capture and File Electronic Trouble Reports and Software Change Requests
  • Assist in Implementing New JENM Software
  • Report Data Quality Issues to Unit Personnel
  • Support Remote Deployments
  • Short duration travel to CONUS and OCONUS locations
  • Coordinate Software Replacements and Repairs
  • Assist in Fielding New Software Versions
  • Maintain an advanced level of technical knowledge and skills required to execute all field service Technician tasks assigned
  • Perform other duties as required
  • Up to 50% Travel
 
Qualifications
  • 2-4 years of prior relevant experience as a Tactical Radio Instructor or Trainer.
  • Must have a detailed understanding of and experience with Radio Waveforms
  • Must have an active Secret clearance, or have held a Secret clearance in the past 24 months
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