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Computer Systems Analyst

Picatinny Arsenal, NJ
The Lockwood Group
The Lockwood Group is a Global Professional Services Provider established with a purpose to deliver Mission Readiness service and solution to the Department of Defense and Federal Government. Our culture is built upon a Mission Readiness vision and our six core values. We believe in customer centric service delivery with intent to uncover, understand, and solve the underlying problems of the true end customers for our services – the military (the soldier, airman, seaman and Marine) and federal service professionals. 

Take the first step to "Mission Readiness" by viewing our Mission Readiness Capability video which articulates our Core Purpose: The Lockwood Group Launches Mission-Ready Capabilities Video 

Job Opening
The Lockwood Group is looking to contingently hire a key personnel Computer Systems Analyst supporting DEVCOM Armaments Center in Picatinny, NJ.

• Monitors servers and applications to ensure high availability, usability, and security.
• Provides server and network administration and other related support, including maintenance and operation of a diverse array of Windows servers and UNIX based systems. Installs and maintains software on the LAN and on user workstations as needed.
• Develops and maintains a working knowledge on a wide range of applications and systems. Perform initial troubleshooting and diagnostics on IP-based local area network in concert with network operations group.
• Monitor Server Operations Foot Prints Queue to address all server and application issues in a timely manner, recording solutions, and escalating tickets as required.
• Provide support and troubleshooting for the Oce Prisma printing system.
• Participate in the pager rotation, ensuring uptime of critical servers, networks, and applications.
• Assist in the maintenance and enhancement of monitoring systems to track performance, events, physical environment, security, and age of all systems to increase overall effectiveness.
• Provide second line data backup duties, ensuring tape and disk backup, restore, and off-site tape preparation for Iron Mountain as needed.
• Stay informed regarding department project activities that impact the production environment. Recommend project activity based on problem call trends in Foot Prints. Actively participate in and occasionally lead design efforts/project teams as assigned.
• Develops technical documentation, operational documentation and training materials as requested.
• Assist senior engineers as needed with routine / scheduled change management tasks
• Initiate & Monitor status batch processes.
• Follow operational & management notification and escalation procedures.
• Provide weekly project status reports, indicating activities, accomplishments, outstanding issues, and concerns.

• 5+ years technical experience in the design, development, testing, and implementation of large scale business and technology integration initiatives supporting domestic and global investment processing applications and systems.
• 3+ years “hands-on” experience supporting Domestic and International Corporate Actions processing.
• 5+ years of experience writing technical and business specifications.
• Must have proven success in the prioritization of multiple tasks, teamwork, all forms of communication, and self-motivation.
• Conflict resolution skills.
• Excellent time management skills.
• Strong problem solver and proven ability to think creatively and seek optimum solutions.
• Analytical and diagnostic skills with the ability to analyze technical, business and financial issues and options.

Bachelors Degree required.

The Lockwood Group offers a competitive benefits package, including Paid Time Off, medical, dental, and vision insurance, health and wellness, various optional add-on benefits, and a retirement 401(k) plan with Company match.

Lockwood Credo, Core Values and Culture
The Lockwood mission is to create an organization focused on service.  We serve – each other, the soldier, our customers, our employees, our partners, our vendors, and our community. Service is at the center of our Core Values and Culture.
Our customers come first.  Being responsive, professional and reliable is why we are hired.  We aim to deliver on all promises, exceeding customer expectations and making certain all business decisions are made with the customer in mind.

Our employees are the face of our service.  They are at the front lines working with our customers daily, and it is Lockwood’s duty to serve our employees. This means designing a culture centered around core values that inspire, retain and grow the best talent.

Our partners are fuel for our engine.  Our great vendors, consultants and teaming partners combine to fuel Lockwood, ensuring we successfully deliver always.  We work alongside our partners as one cohesive team.
Service to the community is important to us.  We seek to volunteer, engage and support our communities through investment of time and resources.

This service mindset is what inspired company founders to embark on the journey to deliver on the promise to Lead the Way to Mission Readiness for all people we serve.

The following 6 Core Values are the foundation by which we serve:

•Ethics and Integrity
•Customer Commitment 
•Team and Family Environment

If these Core Values resonate with you, we would love to have you join our team! 
The Lockwood Group is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. The Lockwood Group will consider qualified applicants with criminal histories for employment in accordance with relevant laws.

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