Company Description

The Lockwood Group delivers Mission Readiness to Department of Defense and Federal Government customers through the application of services and tailored solutions that solve problems with the focus always on our true end customer - the soldier, the airman, the seaman and the Marine.  We were originally founded as a family startup and are now a mature rapidly growing service provider to the Federal Government.

Take the first step to "Mission Readiness" by viewing our Mission Readiness Capability video which articulates our Core Purpose: The Lockwood Group Launches Mission-Ready Capabilities Video 
 
The Lockwood Group delivers mission readiness.

Position Summary:
The Lockwood Group is seeking candidates to support the US Army Intelligence and Security Command (INSCOM). INSCOM ensures reliable, uninterrupted availability of Command, Control, Communications, Computers, and Information Management (C4IM) including: networks, hardware, software, engineering, and specialized tools at the point of customer need to support INSCOM's mission. INSCOM and its MSCs provide the enabling layer to connect the Army and its tactical formations to defense and national intelligence agencies via tactical networks. The ability to provide mission critical intelligence is dependent on the successful use of its information technology (IT) networks worldwide.

 

Responsibilities:

• Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.

• Provide support for implementation, troubleshooting and maintenance of IT systems

• Manage IT system infrastructure and any processes related to these systems

• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem

• Provide support for the escalation and communication of status to agency management and internal customers

• Provide support for the dispatch system and hardware problems and remains involved in the resolution process

• Configure and manage UNIX and Windows operating systems

• Install/load operating system and application software

• Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof

• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance

• Integrate new technologies into new and existing systems including the transition and migration of corporate systems

Desirable Skills / Experience:

• Knowledge of the principles, methods, and techniques used in network administration, related hardware and software troubleshooting.

Certification(s):

• DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract

• Required Security Environment Certification: CompTIA Security+ CE or equivalent

• Computing Environment certification: MDAA Microsoft Desktop Administrator Associate or equivalent (Windows 10 MCSA) (note: You can be considered without cert, if you take one of the module/tests (i.e. MD-100 or MD-101 prior to starting) and within 360 days from start date must obtain full certification or CompTIA Network +, Cisco CCNA.  

Security Clearance:

• TS/SCI required

Additional:

• Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract

Education:

• High School Diploma/GED with 8 years of related experience, or Associate’s Degree with 6 years of experience, or Bachelor’s Degree with 4 years of experience.

The Lockwood Group offers a competitive benefits package, including Paid Time Off, medical, dental, and vision insurance, health and wellness, various optional add-on benefits, and a retirement 401(k) plan with Company match.

Lockwood Credo, Core Values and Culture
The Lockwood mission is to create an organization focused on service.  We serve – each other, the soldier, our customers, our employees, our partners, our vendors, and our community. Service is at the center of our Core Values and Culture.
 
Our customers come first.  Being responsive, professional and reliable is why we are hired.  We aim to deliver on all promises, exceeding customer expectations and making certain all business decisions are made with the customer in mind.

Our employees are the face of our service.  They are at the front lines working with our customers daily, and it is Lockwood’s duty to serve our employees. This means designing a culture centered around core values that inspire, retain and grow the best talent.

Our partners are fuel for our engine.  Our great vendors, consultants and teaming partners combine to fuel Lockwood, ensuring we successfully deliver always.  We work alongside our partners as one cohesive team.
 
Service to the community is important to us.  We seek to volunteer, engage and support our communities through investment of time and resources.

This service mindset is what inspired company founders to embark on the journey to deliver on the promise to Lead the Way to Mission Readiness for all people we serve.

The following 6 Core Values are the foundation by which we serve:

•Ethics and Integrity
•Customer Commitment 
•Team and Family Environment
•Service
•Leadership
•Positivity

If these Core Values resonate with you, we would love to have you join our team! 
 
The Lockwood Group is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. The Lockwood Group will consider qualified applicants with criminal histories for employment in accordance with relevant laws.