The Lockwood Group is an Integrated Solutions Provider delivering services and solutions across the enterprise. We deliver Integrated Logistics Support, Engineering, Field Support, Program Management and Training services combined with our integrated solutions to solve the challenges of our customers worldwide.
Lockwood Credo and Core Values
The Lockwood mission is to create an organization focused on service. We serve – each other, the soldier, our customers, our employees, our partners, our vendors, our community – service is at the center of our Core Values and Culture.
Our customers come first. Being responsive, professional and reliable is why we are hired. We aim to deliver on all promises exceeding customer expectations and making certain all business decisions are made with the customer in mind.
Our employees, are the face of our service. They are at the front lines working with our customers daily and its Lockwood’s duty to serve our employees. This means designing a culture centered around core values that inspire, retain and grow the best talent.
Our partners are fuel for our engine. Our great vendors, consultants and teaming partners combine to fuel Lockwood ensuring we successfully deliver always. We consider our partners as one team working alongside.
Service to the community is important to us. We seek to volunteer, engage and support our communities through investment of time and resources.
This service mindset is what inspired company founders to embark on the journey to deliver on the promise to Lead the Way to Mission Readiness for all people we serve.
The following 6 Core Values are the foundation by which we serve:
- Ethics and Integrity
- Customer Commitment
- Team and Family Environment
If these Core Values relate with you, we would love to have you join our team!
The Lockwood Group has an upcoming need for an experienced Technical Writer for a Huntsville aviation customer.
Analysis of engineering data and drawings for pertinent information:
Our external and internal customers rely heavily on the content and accuracy of the technical manuals produced by our technical writers. These manuals are critical to the efficiency and safety of the end-user. Technical Writers review and conduct analysis of engineering/technical data and drawings to gather pertinent information required for the development of page-based Electronic Technical Manuals (ETMs) in accordance with MIL STD 40051-2. Collaborate with the Logistics Management Information (LMI) group to gather required information on procedures to be written based on the task analysis performed.
Development of theory of operation, operating instructions, maintenance instructions; remove/replace procedures for technical manuals:
Development of publications work packages that include; equipment description, theory of operation, operator instructions, troubleshooting procedures, maintenance instructions (remove and replace procedures), and supporting information (Repair Parts and Special Tools Lists). Procedure development to be done in .xml authoring language for Interactive Electronic Technical Manuals.
Complete edits for compliance with all applicable specifications, standards, validation, and verification. Coordination of quality-control, illustrating, and production activities required ensuring the accuracy and adequacy of each publication while adhering to established timelines:
Review detailed program requirements with the Lead Writer to complete the publications activities in accordance with the applicable publications plan and applicable specifications. Participate in publications Integrated Product Team (IPT) meetings to gather relevant information to support the publications development process while meeting schedule milestones. Coordinate with Illustrating to communicate graphics required to support the detailed steps in the procedures being developed.
Participation in review conferences with internal and external customers. May provide direction to other writers and support personnel who may assist with assigned tasks. Coordination of in-process and final reviews:
Responsible for adhering to schedule deadlines and allocated budgets on assigned programs. Support internal in-process quality reviews, final reviews, and in-process review conferences with customers to monitor status of assigned programs. Participate in contractor led technical manual validation events (performing the written publications procedures for accuracy and adequacy). Incorporation of all validation comments prior to the customer verification events (customer team performs validated procedures as final quality check before publication of the manual content). Adhere to quality standards and principals to provide exceptional product content and delivery.
- 1 to 3 years of technical writing experience.
- Experience using PTC Arbortext Technical Publication Software, Oxygen, or similar publication development environment
- Strong oral and written communication skills.
- Must be a self-starter and able to take initiative.
- Ability to read and understand engineering drawings
- Ability to gather, analyze and summarize data to develop appropriate actions.
- Able to quickly adapt to change.
- Active Secret Security clearance